SHIPPING

Shipping Policy

** Please note that we’re on a buying trip from 6/1 to 7/16. Our Andersonville shop is open as usual during our trip, but online orders placed during this time period will be shipped after 7/16. We'll ship your order as fast as we can once we're back from the trip. Thank you for your patience with us. 

We currently ship orders via UPS to United States and Canada, via USPS to PO Boxes, and via UPS, DHL or USPS to international locations. We currently do not ship to APO addresses or any of the U.S. Territories.

Most in-stock items ship within 48 hours of ordering; however, items purchased during the weekend may take up to 72 hours to process.

Occasionally items may be oversold. We will contact you if any of your items are backordered in the event changes are needed to proceed with the order. 

Delivery address cannot be changed after an order has shipped. Please carefully review the shipping address before completing your order.

For unusually larger orders please note that the shipping charges stated are considered a general quote. We will be in touch if the shipping cost needs to be altered.

48 Contiguous United States

Alaska & Hawaii

Canada

International Shipping

Free Shipping

Domestic orders totaling $150.00 or more are eligible for free shipping within 48 Contiguous United States.

Free shipping is determined based on the merchandise value before sales tax (if applicable). Free shipping applies to standard shipping only and will be calculated after any discounts are applied.

Tax & Duties

Five Elements Home charges state, local and county taxes for online purchases as required by law. Sales tax is calculated at the item level of your order based on your shipping address. Taxes are calculated based on you shipping destination and itemized on the checkout page. For international shipments, please note that you are responsible for any additional import taxes and duties upon delivery that may apply.